Our Approach
Putting relationships at the heart of the way we do business
We’re working on a business that’s fit for the future
We aspire to make a positive difference in the world, through the work we do and the relationships we build. It’s a purpose that demands we protect the environmental and people resources upon which we depend.
How we source our tea and coffee
Building strong relationships with our suppliers has always been important to us. But in the last few years we’ve been developing and rolling out an approach to sourcing with quality, sustainability and relationships at its heart.
Collaborating for impact
Partnering across our industry with organisations like the Ethical Tea Partnership and World Coffee Research allows us to combine resources and increase our impact where it’s most needed.
Certifications
We work with a number of certification schemes to help ensure the social and environmental standards of your brew.
Our Human Rights Approach
Our Human Rights Approach is based on the UN Guiding Principles which sets out best practice for businesses and human rights.