Our Approach

Putting relationships at the heart of the way we do business

We’re working on a business that’s fit for the future

How we source our tea and coffee

Building strong relationships with our suppliers has always been important to us. But in the last few years we’ve been developing and rolling out an approach to sourcing with quality, sustainability and relationships at its heart.


Collaborating for impact

Partnering across our industry with organisations like the Ethical Tea Partnership and World Coffee Research allows us to combine resources and increase our impact where it’s most needed.



We work with a number of certification schemes to help ensure the social and environmental standards of your brew.


Our Human Rights Approach

Our Human Rights Approach is based on the UN Guiding Principles which sets out best practice for businesses and human rights.